Surgical Doctor
Reliable Repairs for Life-Saving Instruments

Surgical Doctor is a distinguished provider of specialized equipment repair services, focusing exclusively on ensuring the efficiency and optimal functioning of essential surgical instruments. On a mission to empower surgeons in their life-saving endeavors, it offers unrivaled expertise in the repair and maintenance of power tools, cameras, video processors, light sources, and insufflators.

“Our commitment to excellence and specialization in this field sets us apart as the preferred partner for surgeons seeking reliable, efficient, and precise repairs,” says Marco Perrone, CEO of Surgical Doctor.

This expertise, derived from continuous research and development programs, combined with a global presence, makes it a reliable partner in the medical community. Surgical Doctor employs a meticulous management system to provide the highest quality standards. As part of this system, a technician initially conducts a repair, followed by a mandatory secondary test performed by another technician. Only when both tests are completed does the equipment leave the workshop. This stringent procedure guarantees the repaired equipment meets all rigorous standards before clients receive it.

When customers express a desire for an upgrade to a more recent model, Surgical Doctor accepts the non-functioning equipment and proposes an alternative. They are provided with a novel piece of equipment with the latest technological advancements along with the Surgical Doctor’s warranty and insurance.

Comprehensive training programs at Surgical Doctor ensure all employees receive technical and corporate education at various levels. These training initiatives follow a meticulous curriculum and are regularly attended by staff members. Individuals can enroll in any of the full-day courses through a subscription.

“Our aspirations encompass a commitment to meaningful contributions aligned with our core values.

Embracing the status of a benefit corporation, we dedicate ourselves to a broader vision of a world and societal model that surpasses profit-centric perspectives. We actively strive to create a positive impact on individuals and favorable conditions for social and environmental prosperity,” says Perrone.

Surgical Doctor embraces a vision beyond profit-centric perspectives. Committed to making meaningful contributions aligned with core values, it surpasses legal requirements for working conditions, prioritizes employee well-being, provides welfare programs and educational training, and supports charities. Its mission is to contribute to a better world and enhance stakeholder value while upholding transparent, responsible, and sustainable business practices.

Our commitment to excellence and specialization in this field sets us apart as the preferred partner for surgeons seeking reliable, efficient, and precise repairs

Surgical Doctor view the companies they collaborate with as partners, not customers. Together, they tackle challenges like quick repairs and equipment reliability, and ensure timely instrument maintenance. Prompt and precise instrument repair is crucial in the operating theatre, as it optimizes surgery scheduling, improves patient well-being, and saves lives. Surgical Doctor prioritizes this aspect, recognizing its impact on healthcare outcomes.

A recent case in England showcased these exceptional capabilities and dedication to superior customer service. Despite an unforeseen issue preventing the delivery of equipment, Surgical Doctor promptly engaged with the customer to understand their needs and provided the required assistance. It quickly dispatched an identical replacement free of charge. Timely delivery was crucial due to the critical nature of surgical equipment, and the customer expressed gratitude for its prompt response and provision of replacement equipment without financial burden.

Surgical Doctor's specialization in power tool repairs was acknowledged and validated by a consulting firm commissioned last year. This recognition further highlights the company's unique position in the industry. Through initiatives and philanthropic endeavors, such as donating surgical equipment to hospitals, Surgical Doctor actively contributes to making a positive difference in society.