PartsSource is growing its reach by offering access on its website to several repair technicians.
FREMONT, CA: PartsSource is already profoundly into ecommerce providing millions of medical equipment parts online to thousands of hospitals. The company is expanding its reach by offering access on its website to more than 1,000 repair technicians.
According to Philip Settimi, president and CEO, the latest PartsSource On-Site Service developed out of feedback from customers asking for repair and maintenance services to complement the organization's online supply of millions of medical equipment parts.
The promotion of PartsSource On-Site Service signifies the culmination of years of work responding to the customers' simple question. Settimi, who is also a medical doctor, said, if the customer can bring them several options, in numerous conditions, across multiple vendors for parts, utilizing the best clinical evidence, can they do the same for them in service?
Jon Kocurek, director of clinical engineering at Dartmouth-Hitchcock, a hospital system located in Lebanon, New Hampshire, says the capability to acquire services and parts and equipment on a similar ecommerce site can help the staff to operate more efficiently. Such visibility is what hospitals require for increasing the awareness of prospects to support internal abilities and equipment uptime.
PartsSource says the services available through PartsSource.com consists of same-day or next-day repair and preventive maintenance for imaging equipment, like X-Ray and CT scan machines. It also offers biomedical products like patient-monitoring and respiratory equipment. It even provides access to the current technical support for large equipment installation projects. PartsSource mentioned that it collaborated with a network of service technicians by working with the unique equipment manufacturers, independent technical service providers, and technology engineers from its supply chain network.
The company even says that it assists in filling a gap in the availability of service personnel and mentions a report from the Association for the Advancement of Medical Instrumentation that has evaluated a shortage of at least 5,000 biomedical and imaging equipment technicians.