Advanced Clinical Technology, Inc. (ACT)
Simplifying Hospital Equipment Maintenance

Today’s economic conditions have significant financial impacts on the Healthcare system, but having properly maintained and functional equipment is a budgetary item that is critical to a facility’s operations. Healthcare facilities face numerous challenges, such as the administration of maintenance for medical equipment, quality of assistance, shortage of skilled labor, and profitability.

Advanced Clinical Technology (ACT) is a company that has favorably impacted its Healthcare clients by offering efficient, accurate, and safe solutions for diagnosis, treatment, and patient care. As a nationwide medical equipment supplier to hospitals, surgical centers, and clinics, they assist with improving hospital efficiency and focus on reducing overall maintenance costs. ACT provides services to over 175 healthcare systems, which include hospitals, surgery centers, private offices, and clinics. Quality services can increase equipment longevity and eliminate additional capital expenditure. As a result, ACT has developed and adopted a unique approach that optimizes equipment and reduces service call rates, making it a reliable option for healthcare facilities.

Becoming a Facility Partner with Advanced Clinical Technology Inc. (ACT) will provide high-quality services that ensure maximum efficiency, increased equipment availability, acceptable, affordable pricing, as well as safety and environmental protection. Regarding equipment supply issues, ACT strategically manages its equipment inventory level by selling equipment as a long-term solution or lending equipment to clients on a short-term basis. The result ensures that the Facility Partner continues its operations efficiently and productively with minimum “downtime.” In addition, ACT streamlines a proficient and professional management program that is centered on quick turnaround time to maintain its clients’ equipment’s functionality by expediting repairs. Many healthcare facilities also face the ongoing challenge of a shortage of skilled labor. ACT assists by managing this issue proactively, resulting in maintaining its uniquely skilled employee base.

ACT’s highly skilled team of technicians thoroughly examines each piece of equipment, extensively reducing the service call rates and thus reducing customer costs and the duration of equipment inoperability.

This unique service-level approach has been a differentiating factor for ACT and has resulted in business growth. Consequently, ACT’s reputation has grown exponentially, creating long-lasting customer relationships.

A case in point: Before learning of ACT, a facility previously spent $150,000 on annual repairs and maintenance. However, after becoming a Facility Partner working with ACT, the facility was provided with a thorough, efficient, and cost-minded new approach to its operations.

The result: the facility paid $28,000 for repairs and maintenance for the same duration. In addition, ACT also works with vendors and OEMs to make this process efficient for the customer. The proven success of this approach ensures that the equipment functions optimally and reduces service call rates, making it a reliable option for healthcare facilities.

Sometimes, the problem may not be with the equipment but with environmental or facility factors. ACT works with other critical third-party vendors, such as plumbers and technicians, to identify and solve the problem affecting the equipment at its source. This could entail water or power supply. In addition, through effective collaboration, ACT can identify and fix problems that may not be the primary source of equipment failure, ensuring that everything in the healthcare facility runs successfully - considerations that other service providers may overlook. ACT also works with vendors and OEMs to make this process efficient for the customer.

ACT always makes the best decision for the customer at the time of their needs and within their budget

Additionally, ACT’s medical equipment management program maintains records and evaluates the work completed within a facility. This includes records pertaining to Anesthesia services, Biomed Services & Repair, Sterilizer Service, supplies, and purchased New or Refurbished Medical Equipment. This information informs new and existing staff about the historical usage and assists them with maintenance considerations to keep equipment in proper working condition, thereby reducing the number of repairs.

With over 150 years of combined experience within the company, ACT serves as a “one-stop shop” for customers, whether outfitting a new surgical center or adding to an existing portfolio. ACT’s team of experts provides a high level of services and ensures that equipment functions optimally, reducing repair costs and improving equipment longevity.

ACT’s extensive experience and “one-stop shop” approach makes them well-positioned to continue to have a positive impact within the healthcare industry, by supporting healthcare providers to achieve their goals today and in the future. Their strong track record of achievement is why ACT has been identified as a Top 10 Medical Equipment Maintenance Service Provider in 2023.