September - 20199course of treatment for the patient­most importantly, the right drug, for the right patient, the first time, with fewer clicks and no alerts or hard stops. Having this data at our fingertips is better and easier for providers, better for health insurers and, most importantly, better for patients.Lowering Patient Wait Times, Creating EfficiencyUCHealth is expanding its use of a platform called iQueue, developed by Silicon Valley startup LeanTaaS, to further apply data science and predictive analytics to healthcare operations that include ambulatory clinics, radiology, pharmacy and clinical labs.UCHealth has for some time been using the iQueue platform, first implementing it in October 2015 at our infusion centers at University of Colorado Hospital where we saw immediate results. Patient wait times dropped by 60 percent during "rush hour" and throughout the day were an average of 33 percent lower, and there was a 28 percent decrease in staff overtime hours in the infusion center. UCHealth quickly found other operational uses for the platform in our operating rooms, where since May 2016 it has been analyzing UCHealth's OR data in real time, reporting on OR utilization and recommending changes to improve OR utilization and efficiency.Building the UCHealth CARE Innovation CenterUCHealth's emphasis on innovation is reflected in the recent formation of the UCHealth CARE Innovation Center, a hub for developing, testing, and implementing healthcare innovations together with the University of Colorado School of Medicine.The center serves as an incubator for novel ideas and disruptive technologies, as well as a springboard for launching process improvements and products, and bringing them to market in order to improve healthcare delivery­creating innovative solutions to complex modern healthcare challenges.By combining the intellectual assets of the University of Colorado School of Medicine faculty and the clinical resources at UCHealth, the CARE Innovation Center is focused on developing, testing, implementing, validating, iterating and spinning out the next generation of digital technology and decision support science. The CARE Innovation Center team includes physician informaticists, engineers and data scientists working with clinicians who have unparalleled expertise in clinical care delivery, process improvement, implementation science, clinical informatics, and predictive analytics: a world-class team at the forefront of improving the way healthcare is being delivered.Artificial intelligence and machine learning have tremendous potential to impact care. We have made significant investments in healthcare IT with our electronic health records systems and now have access to data we previously never thought possible. At UCHealth, with our new partners and more on the horizon, we are able to analyze years of historical and case log data to create predictive algorithms. But we are just getting started in realizing how we can use those health care data and influence the next generation of healthcare IT and operational intelligence. UCHealth's emphasis on innovation is reflected in the recent formation of the UCHealth CARE Innovation Center, a hub for developing, testing, and implementing healthcare innovations
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