DECEMBER - JANUARY8In My OpinionIn My OpinionThe clinical laboratory is plagued with staffing shortages and most labs are challenged with finding certified technical team members. I started in the clinical laboratory through the less than traditional route. In 1991 after leaving the active U.S Army, I had a biology/chemistry bachelor degree and was uncertain what work opportunities were available. Rockford Memorial Hospital Laboratory offered me a position in their chemistry department. Since I met CLIA 88 requirements to work in a clinical laboratory they put me to work learning how to run chemistry testing in the clinical laboratory. At the same time, I was given the opportunity for classroom instruction with the chemistry medical director. I had excelled on the bench and in the classroom, and I effortlessly passed the ASCP Clinical Chemistry Certification Examination. Move forward thirty years, and I am now the Executive Director of Laboratory Operations at Wisconsin Diagnostic Laboratories, and I am faced with extreme shortages with technical team members. The greatest shortages are on the off shifts and within the core laboratory, which include chemistry, hematology, coagulation, and urinalysis. I went back to my beginnings in the laboratory and believed I could recreate the non-certified tech approach I had undergone thirty years ago. In the fall of 2021, I created a clinical trainer role to develop classroom instruction for a group of non-certified tech team members that we were actively recruiting for hire.The plan was to recruit the best candidates that had science degrees (biology, chemistry, etc.), met the CLIA educational requirements, and their transcripts presented the appropriate coursework. We had many applicants from the advertisement for the non-certified tech to work within our core laboratory. We hired for the demonstrated quality of the candidate with the belief they would have the best chance for success. We presented the opportunity to learn, grow, and develop a career within the clinical laboratory. They would be working within the core laboratory, off shifts (2nd and 3rd) and working in the chemistry and hematology departments. It was clearly presented to these candidates that they would be expected to participate in the classroom instruction, as they learned bench work on the job, and were expected to demonstrate competency with performing assigned testing. After one year of on-the-job training, meeting the demands in the classroom, and achieving passing grades, they would be eligible to take the ASCP certification examination in the specialties of chemistry and hematology.This non-certified tech program is still a work in progress, though proving to be a success, as we have nine NCT team members meeting the demands of the classroom and MEETING THE TECHNICAL STAFFING SHORTAGE IN THE CLINICAL LABORATORYMichael Baron, Executive Director of Clinical Laboratory Operations, Wisconsin Diagnostic LaboratoriesBy
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