CXO INSIGHTSOPTIMIZING MOLDING PROCESSES AND DRIVING R&D EXCELLENCEEric Huang, Engineering Manager, Alcon15THE HEALTH CARE WORKFORCE IS CHANGING:IS IT TIME TO TRANSFORM OUR WORKPLACE?Jonathan A. Leighton, Medical Director, Office of Patient Experience, and Terry Hunt, Medical Director of Experience, Mayo Clinic Health Systems - SEMN, Mayo Clinic16A NEW WAY OF LOOKING AT PATIENT SAFETY AND QUALITY IMPROVEMENTKolitha Basnayake, Deputy Medical Director, University Hospitals Birmingham NHS Foundation Trust18THE POWER OF CARINGStephanie Lee, MSN, RN, CCRN, Associate Director of Nursing, Critical Care, New York City Health and Hospitals Bellevue Hospital Center20STRATEGIES FOR PROCESS IMPROVEMENTMike VanDerwerken, Director of Pharmacy, Saratoga Hospital26EMERGING STRATEGIES IN THE SURGICAL TREATMENT OF LYMPHEDEMAChad M. Teven, M.D., Clinical Assistant Professor of Surgery andMichael A. Howard, M.D., Plastic Surgeon, Northwestern Medicine Lake Forest Hospital24TECHNOLOGY AND GLOBAL TRADE IN HEALTHCAREDr. Heitham Hassoun, Chief Executive, International and Hannah Walton, Administrative and Operations Intern, Cedars-Sinai22
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