DECEMBER 202319Our collaboration with product suppliers and the flexibility to work across different hospital sites allows our engineers to stay at the forefront of medical technologyWhat are the current challenges you face in the medical equipment industry?One of the most significant challenges we are currently encountering in the industry is the availability of skilled personnel to operate and maintain medical equipment effectively. Since the pandemic, there seems to be a skill shortage, making it difficult to find the right caliber of staff to work with us.What measures are you taking to address these challenges?Our approach to tackling the skill shortage and fostering employee growth revolves around a comprehensive training program for freshly graduated engineers.Upon joining our team, new engineers undergo initial training, starting with simpler tasks. As they progress, we encourage them to apply for higher-level positions. Additionally, we arrange training courses with product suppliers for new equipment. Engineers have the chance to work across hospitals in the Northern Care Alliance, specializing in various areas like neurosurgery and childbirth, enriching their CVs with diverse experiences.Do you have any exciting projects that you have been working on recently?We're thrilled to receive a new seven-story hospital building by the end of July, which we aim to make operational by October. Our focus is currently on the pre-purchase stage, where we're diligently handling PAQ documents and authorizing necessary orders. In the meantime, we have been actively inspecting the building, identifying any issues, and communicating with the builders about specific requirements, such as installing shelves for monitors and defibrillators. What advice would you give to budding professionals in the industry?Remembering that a happy workforce is a valuable asset amid all the challenges we face is essential. A content and motivated team will go above and beyond for you. In our busy department, it's easy to lose sight of this, but I consciously try to engage with my staff beyond emails. Regular face-to-face conversations with engineers in the workshops and helping personal attention keep them energized and improve retention.
< Page 9 | Page 11 >