DECEMBER 20238RECRUITMENT AND RETENTION IN IMAGING Eight years of progressive leadership roles on top of 14 years of individual contributor experience, all with the largest healthcare employer in Arizona, have formed the knowledge of what's important to the healthcare worker in medical imaging, in relation to their ambitions and aspirations. Many of us have encountered this old attitude within the industry: Get your foot in the door, work hard, sacrifice, and if you are "leadership interested." with a little bit of luck, you'll be given the opportunity to demonstrate how you're willing and able to put all things in life on the back burner for your career. It is my belief that this approach to career growth and development was not uncommon in most industries prior to 2020. Fast forward to 2023, and the pandemic has obviously caused a culture shift -- a great rethinking of what is important. The past few years essentially erased the approach several prior generations took toward "work." It is no longer common to see 20-plus-year tenured employees staying with the same organization. To be clear, I'm speaking about our industry in general here. When a leadership position opens, we are no longer seeing multiple front-line workers vying for the next promotional opportunity. In fact, it is becoming increasingly common to see leadership positions filled by other leaders -- not with the applicable clinical background, but with the hope that their success in leadership in their own field will translate to a foreign one. Vacancies will often go without candidates for weeks, if not months, on end. So how do we adjust? We still need top candidates to deliver the product of imaging, and top candidates to lead our team through an increasingly complex system in which access, turnaround times, length of stay, quality, and patient throughput are all integral pieces of a patient's healthcare experience. Medical imaging Brandon MullinsBrandon Mullins, Medical Imaging Director, Banner HealthByIn My Opinion
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